I posted this question both here and on SAP's forums.
Is there someway to get this to work automatically instead of having to force my users to manually uninstall before installing the new version? There must be a way to upgrade the version without these vague errors and manually uninstalling hassles. If I manually uninstall the previous Crystal Reports, the install works fine. Note: The bootstrap package is one I had to manually create so that it would always install the 32 bit version of Crystal because my program targets 32 bit. NET (Force 32bit) V3.0.11' after install is ' InstallFailed' Installing using command ' C:\Windows\SysWOW64\msiexec.exe' and parameters ' -I 'C:\Users\katies\AppData\Local\Temp\VSD2952.tmp\CrystalReports_Force32Bit_13_11\CRRuntime_32bit_13_0_11.msi' -q '